Ideal for succession planning and talent management. This programme is designed to provide key talent within an organisation with the skills to progress their careers, communciate clearly and collaborate more effectively with colleagues and key stakeholders. Taking them on a journey of personal and professional development it will enable them to identify key strengths and areas for improvement to aid them with their career progression plan.



Personal Brand

  • Define personal brand & what that means to you
  • Develop your own mission statement
  • Understand the impact our brands have on others
  • Learn how to recover from a poor brand
  • Develop your brand for the future
  • Communicate your brand more intentionally
  • Align your personal brand with the organisational brand
  • Present yourself with impact with the PLEASE model
  • Build a professional network & recognise spheres of influence


  • Define motivation & recognise where it comes from
  • Overcome factors that can negatively impact motivation levels
  • Explain the difference between intrinsic vs extrinsic motivators
  • Assess current motivation levels at work
  • Understand the impact of Maslow’s Hierarchy of Needs in the modern world
  • State the 6 areas of Human Need and how to recognise the need for them in self & others
  • Understand the impact external events can have on motivation levels
  • Describe Herzberg’s 2-factor theory & how hygiene factors can negatively impact motivation
  • Recognise the importance of identifying intrinsic drivers and how to tap into them
  • Elicit individual motivational drivers in self & others
  • Link drivers to goals to increase engagement & success levels
  • Conduct a personal SWOT & set SMART objectives

Communicating with Confidence

  • Identify barriers to effective communication
  • Understand the impact of personality types on communication
  • Define the key traits of the four colour personality types
  • Communicate more effectively with the different colour preferences
  • Increase levels of assertiveness with the ASSERT model
  • Recognise the core skills needed for effective communication
  • Make questions count
  • Develop active listening strategies
  • Boost social intelligence & the ability to read other people

Constructive Conversations

  • Define conflict & the two main types
  • Identify natural conflict management style
  • Explore real-life conflict scenarios
  • Describe the Thomas/Kilmann Conflict Model & the pros & cons of the 5 styles
  • Explain a 3-step approach to handling conflict
  • Acknowledge & reassure people during conflict conversations with the agreement frame
  • Seek to understand with empathy & active listening
  • Set ground rules for 1-2-1 and group-based conflict conversations
  • Ask the right questions to coach for solutions
  • Conduct a constructive conversation

Building Resilience

  • Define adaptability & resilience & their impact on well-being
  • Understand the link between stress and resilience
  • Understand connection between personal change types and levels of adaptability
  • Explain the change curve roller coaster and the key stages of change
  • Consider the future with PESTLE analysis
  • State the difference between a growth vs. a fixed mindset
  • Learn from failure and reframe it!
  • Use the circle of influence to recognise what is and what isn’t within our control
  • Uncover the benefits of ‘defensive pessimism’ & develop an optimistic outlook
  • Use conversational ‘flip-it’ strategies to positively reframe negative events
  • Understand positive psychology’s PERMA model & the link to happiness
  • Uncover personal strengths & learning to play to them
  • Use formal & informal mindfulness practice

Presenting with Impact

  • Importance of presenting ideas and yourself with confidence
  • Biggest presentation challenges & strengths
  • Identify the key ingredients that make impactful presentations
  • How to establish presence & overcome nerves when presenting
  • Use the right body language & tone of voice to convey confidence
  • Plan a presentation by setting a clear outcome & tailoring it to the audience
  • Use a mind-map to plan your content
  • Structure presentations to maximise audience engagement & tap into communication preferences
  • Establish group rapport with the Charisma model
  • Use 4-MAT learning styles to structure a presentation clearly
  • Incorporate appropriate tools to enhance engagement

By the end of the course learners will be able to…

  • Present their personal brand effectively
  • Motivate themselves and others
  • Communicate clearly with varying stakeholders
  • Conduct contructive conversations when faced with conflict
  • Boost their own levels of resilience
  • Present their ideas with impact