Coaching has now become recognised as an effective method of maximising an individual’s potential and enabling them to achieve greater goals more quickly. So now it has become increasingly important for managers to have the appropriate skills to effectively coach their staff and work towards achieving individual, team and organisational objectives.

This programme is ideal for managers & key individuals who want to learn an effective structure for coaching, utilising a wide variety of coaching techniques to ensure they can motivate and manage staff to maximum effect.

Course content to include…

  • The importance & impact of coaching
  • Definitions of coaching & how it differs from training, mentoring & counselling
  • Directive vs. non-directive coaching & when best to use both
  • Key principles of coaching
  • Ground rules for creating a coaching culture
  • The characteristics of a successful coach
  • Best practice coaching framework
  • Building relationships and establishing a partnership for coaching
  • How to set the frames for successful coaching
  • Setting clear objectives and designing a coaching plan to achieve those objectives
  • Being able to elicit and best coach different personality types
  • How to recognise & react to language patterns in others
  • Conversational reframing on deletions, distortions & generalisations
  • Effective listening and questioning skills
  • Designing thought provoking questions
  • How to use the GROW model in coaching conversations
  • Be able to elicit values and use them to motivate and set goals
  • Identifying and dealing with limiting beliefs
  • Live coaching sessions

By the end of the course learners will be able to…

  • Define coaching & its benefits
  • Create ground rules for a successful coaching culture
  • Conduct a non-directive coaching session

“The course was really informative and the training was put across in a relaxed way which made everyone feel at ease. We all learnt a great deal from the course and ultimately achieved our goals, which was how to design and deliver a coaching session.”