Not delegating or not delegating effectively is the number one management pitfall and can result in costly mistakes, poor communication and a drain on time as a resource. This session will provide a simple strategy to follow to ensure the right task is delegated to the right person in the right way – impacting positively onto performance, development and productivity.

Course content includes…

  • Understand importance of delegating effectively and the cost of getting it wrong
  • Recognise delegation challenges and how to overcome them
  • Identify what to delegate with the value to effort matrix
  • Spot delegation traps and unconscious biases such as the likeability trap
  • Understand the role emotions play in delegation conversations
  • Avoid the delegation pitfalls of micromanagement and abandonment
  • Describe the 4 key stages to successful delegation
  • Prepare to delegate with the delegation planner
  • Evaluate who is the right person for the task is
  • Tailor delegation conversations based on levels of confidence & competence
  • Use the ‘cheats guide’ to quickly prepare for delegation conversations
  • Gain by-in with 2-way delegation
  • Design the right questions to ask during those conversations
  • Get the balance right between support and autonomy
  • Practice delegation conversations and receive peer feedback

By the end of the course learners will be able to…

  • Differentiate delegation from telling someone what to do
  • Describe the four stages to successful delegation
  • Conduct a constructive delegation conversation

“I loved the cheat’s guide to delegation – so useful for when you’re short on time and want to make sure a task gets done right”