Overview

An effective and well delivered appraisal system can have a dramatic effect on the productivity of employees. Without it people can become de-motivated, apathetic and defensive. This course reinforces the power of a positive appraisal which is designed to make an employee feel invested in and comfortable to share their views. It utilises a proven structure that covers how a manager can gain rapport & trust, provide positive feedback for on-going development and facilitate positive change with professionalism.

This is a necessary course for line managers, senior managers and team leaders who need to achieve positive results and changes in behaviour from an appraisal process.

Course content to include…

  • Purpose and benefits of effective appraisals
  • Where appraisals sit in the performance management cycle
  • An effective appraisal structure & content
  • Selling the value of the appraisal process internally
  • Defining key performance standards, roles & responsibilities
  • Gathering performance evidence throughout the year
  • Setting, assessing and monitoring performance progress
  • Effective questioning & listening techniques
  • Coaching skills to aid individual development
  • Delivering constructive feedback
  • Being able to motivate and gain employee buy in
  • Identifying learning and development needs
  • Setting clear & achievable objectives using SMART

By the end of the course learners will be able to…

  • Understand the importance of the appraisal process in developing & motivating staff
  • Design & structure an effective appraisal
  • Use appropriate communication skills to gain the most from their staff during an appraisal

“Such a useful and worthwhile course to develop and support staff.”